Hello! 👋
I’m a designer, creator, explorer, iterator & collaborative spirit.
Currently designing for IBM Security Core Experience + Growth team.
Novice to Pro Illustrations
A continuous learning framework aimed to orient, onboard, explain, educate, and cultivate novice users into high-functioning power users.
Visual storytelling that aims to decrease our users’ cognitive load and support their continuous learning in a complex, ever-changing domain.
Path to instrumentation
Data-driven decision through a design-driven, user-focused process
A workflow for designers to take ownership of instrumentation, making it accessible for everyone to consume and ensuring we are capturing data from a user-perspective lens.
Verify Dashboard User Testing
IBM Security Verify Users had outgrown their dashboard
Through an interactive usability test, dubbed the Build Your Own Dashboard, we worked with our users to identify what’s most useful to them.
Verify Mobile Application
IBM Security Verify adds an extra layer of security to your online services.
This mobile app uses two-step verification to help protect your accounts from the bad guys, even if they steal your password. You can confirm your identity with a simple yes or no, your fingerprint or face, or a secure one-time password right from your registered mobile device.
Kind words from colleagues
“Sarah, you are an incredibly sharp designer, and I recognize how this inspires everyone who crosses your path, to strive for the same. Your attention to detail and willingness to provide feedback for our teammates is critical for our team's success.”
Jordan Powell
Sr. Design Manager, IBM Verify Core
“You always keep the bigger picture in mind and never leave our users out of the conversation. I can only look forward to you continuing to elevate the quality of this team's work with both your insight and leadership.”
Kristie Chau
UX Designer, IBM Verify Core
“You have impeccable craft and your collaborative spirit make working you a blast. I always appreciate your thoughtful feedback. You think critically about challenges and problems, coupled with a curiosity to learn more. You create a safe space to ideate together and you always seek to push work to be the best it can be, grounded by user and team needs. It comes through how much you care about people.”
Eric Gendreau
Design Lead, IBM Data Security Growth
My portfolio is Under Construction! Stay tuned. I will be adding projects to reflect the following experiences.
Conducting extensive audits to help shape our strategy and drive consistent patterns.
Contributing complex data visualization to our Carbon Design system.
Getting started patterns to shape Carbon Design System’s Onboarding Patterns